Get a 360° view of your prospects by connecting Plezi & C4C CRM
Synchronize your C4C CRM with Plezi to optimize your prospect, sales and marketing exchanges in an intuitive way.
Cloud For Customer (C4C) is a cloud CRM solution for efficiently managing sales, customer service and marketing activities. C4C is one of SAP’s leading solutions for managing customer relationships.
C4C supports you throughout the sales process, from account creation to quote generation. You can choose licenses to suit your needs.
Functionalities
- Pipeline simulation
- Task allocation and organization
- Customized reporting
- Design of KPIs and key figures
- Transaction and prospect tracking
Advantages
- Rapid implementation (6 months)
- Information on your competitors
- Training on tools and implementation
- Company-wide data protection
Why connect Plezi and C4C?
Thanks to our bi-directional integration, changes made in either tool are automatically synchronized in the other. In real time, your sales and marketing teams have access to fully updated lead profiles.
Get synchronized data in real time
Access all your prospects’ information, wherever it’s available, and automatically send contacts generated in Plezi to C4C CRM.
Leverage your marketing data and actions
By synchronizing your 2 tools, you’ll be able to track the leads you generate via Plezi, segment them according to their scoring, and ultimately send the most qualified ones to sales.
Get analysis of weekly reports.
Visibility into the activity carried out by sales, marketing and forecasting teams, thanks to reports with an identical structure that facilitates comparative analysis and traceability.
Want to integrate Plezi into your C4C CRM?
Examples of possible optimizations
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- Coordination of sales and marketing teams based on a 360° view of the customer
- Know how many customers are generated by marketing (overall and by channel) thanks to information collected via Plezi, such as medium or source
- Plan sales targets, improve communicationand create corporate roles
- Smoother information sharing between sales reps, resulting in better follow-up of customers and prospects.